Factory Direct Store

Shipping Delays May Occur Due to Covid-19 Impact

Free Ground Shipping When You Spend $150

Yes, as a matter of fact we DO know that you have been charged for your order.
It is our bank card processor’s policy (STRIPE.COM), like PAYPAL, to
process your credit card at the time of the order and not when shipped.
We do not, and cannot, choose when your card gets charged.
Again, like PAYPAL, we do not see your card information or
control when it is processed.
We are very sorry if this causes any concern.

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